Experts in Human Resources and talent development agree that professional success is based on your ability to build business relationships. In the case of managers and employees, interpersonal communication and positive interactions can create an atmosphere of trust. It also helps people feel like valued members of a team.
To motivate your team members, learn how to grow professional relationships. This article will provide a five-step process to develop effective and successful connections with your team.
1. Build Business Relationships With New Employees
The best way to ensure employees feel valued is to learn how to build business relationships from the moment they come on board. Establish an understanding of your role and their role. Outline their responsibilities and expectations, and give them a clear picture of how their performance impacts the rest of the team.
With nearly a third of the workforce feeling undervalued, it’s crucial to establish a sense of worth from the beginning.
2. Provide Specific Training
Every company has some type of orientation or onboarding procedure that is appropriate for every team member. But some employees have specialized skills or job expectations that require individualized training.
Salespeople, for example, are the lifeblood of any organization. They are responsible for generating new and ongoing business. Training them to be effective at sales is important, but teaching them to sell your product or service is essential.
Take the time to prepare sales training for new hires now rather than later. Help them understand the need to foster business relationships inside your company and with their clients. The longer you wait, the harder it will be for salespeople to be successful.
3. Show Your Appreciation
Goals and benchmarks are essential to help people understand what they are working to achieve. Equally important is showing appreciation for the effort to attain them and celebrating accomplishments when they exceed them.
Many employees spend more time at work than they do with their families. Show your thanks with notes of encouragement or a check-in meeting to review their successes. This takes very little of your time, but the goodwill it creates will pay dividends in the long-term.
4. Listen to Others
If you want to know how to grow business relationships learn to listen twice as much as you speak. Your employees and colleagues learn to trust you if you actively listen to what they have to say.
Listen to people without trying to finish their sentences or anticipating what they will say next. Ask questions, when appropriate, to demonstrate you are engaged in the conversation. Allow the other person to speak until they are finished communicating all of their thoughts, ideas, or concerns.
5. Meet Your Deadlines
It’s easy for project timelines to slip or tasks to go undone when the workplace becomes chaotic or overwhelmed with demands. Always keep your commitments and meet your deadlines. If circumstances arise that prevent you from being able to, communicate a plan to achieve a new deadline.
Be a People Person
To build business relationships make personal connections and nurture them over time. It’s critical to make sure people understand their roles and responsibilities and have specific training to help them succeed. Being a good listener and keeping your commitments will endear you to your employees and your customers.
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